Online made-to-measure foam shop
El Taller de la Espuma's clone helps its customers at any hour
El Taller de la Espuma sells made-to-measure foam online. For over a year they had been looking for something to help their customers when they can't, especially after hours. With Clonify they built an assistant for their shop, a clone trained on their own knowledge, and had it running in under an hour.
The challenge
Like any online shop, they get questions at all hours, including nights and weekends, when there is no one to reply right away. For over a year they had tried tools to cover those hours, and none fit their business.
With Clonify
They trained the clone by connecting their website and uploading conversations and audios, and had it running in under an hour. Now it helps their customers at any hour, and it even recognizes which page each one is on to give much more precise answers based on what they are looking at.
“For over a year we had been trying to find a tool like Clonify and none adapted the way this one has.”
The result
They now have support at any hour without adding load to their team, with more precise answers thanks to the context of each page. Today almost half of the questions come in outside their working hours, and the clone handles them all the same.
The surprising part
They can open any conversation and see exactly what information the clone used to answer, and correct or fine-tune it on the spot. That way the clone improves with use, and they also understand far better which questions come up again and again among their customers.
Your clone can do the same
Train your clone with your content and put it to work for you. Tell us your case and we'll help you get started.